Identifying, Analyzing, and Solving Problems to Maximize the Potential of Business
Welcome to Doug Johnson's Business Website
We're experts with practical solutions that make strategy and planning happen. Whether it is consulting to help your business or coaching to help you in your job and career, we can help you.
Some of the services we have available:
Branding - Creation and development services for your brand, USPs (Unique Selling Propositions), elevator pitches, etc.
New product/service introduction campaigns
Priority Assessment and Realignment - Many times businesses don't have their priorities in the most effective alignment. We see things from an outsiders perspective that allows us to see things someone who is involved on a daily basis may miss.
Team building – An often overlooked or superficially handled area, this is critical to the success of the best businesses. Few organizations understand how much impact this has on their business. A cohesive team works together to win more games.
Development and analysis of Customer Satisfaction Surveys
Workshops & seminars to educate and train your employees and clients.(See Speeches tab)
Copywriting services - We can create content for everything from websites and literature to letters and advertisements and we do it with a sales focus. That's something that other copywriters don't do. Marketing writers and consultants, freelance writers, graphic artists, web designers don't have the sales knowledge or experience needed to write copy that will be nearly as effective. And after all, you need a sales perspective to get people to make a buying decision. All of your corporate writing should be persuasive and only a sales perspective can give you that. (See Copywriting Services tab)
Coaching and training for:
management
sales
customer service
marketing
administration
HR
operations
Analysis of:
Competition, positioning, and pricing
Customer service and satisfaction – This may be the most important part of the long term building of your business. It's about more than having some service reps available to answer phone calls. This department is a core element of maintaining business and getting referral business to new customers. A customer service department can make or break your business.
Efficiency and quality – Most organizations fail miserably in the area of efficiency they attain. Efficiencies affect cost savings, employee morale, customer satisfaction, and management effectiveness.
Sales methods and training.
Management effectiveness and leadership methods - This is the area where most managers fail and it results in far less effectiveness in their efforts.
What G. R. Johnson & Son Consulting, L. L. C. can do for your organization may be the only reason your customer buys from you rather than your competitor.
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